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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Queen Walton

October 9, 2026

5 out of 5 rating by Queen Walton
"Cass is exceptional. She took the time to explain my policies and answer my questions.
Thank you for your awesome personality and expertise."
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Neil

September 30, 2026

5 out of 5 rating by Neil
"Cass was the best so effortlessly effective!! She let no stone unturned when making sure my questions were answered and I understood everything!! Thanks for your patience and commitment."
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Robert Herrmann Jr

September 29, 2026

5 out of 5 rating by Robert Herrmann Jr
"Onyx is very personal and always friendly on the phone."
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Love Khabirah

September 21, 2026

5 out of 5 rating by Love Khabirah
"Cassandra always goes above and beyond when it comes to customer service and care. She is empathetic and knowledgeable. I know I’m in good hands when I talk to her. Thank you for all that you do!"
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Lauren Schultz

September 17, 2026

5 out of 5 rating by Lauren Schultz
"Greatly appreciated Cassandra’s knowledge and communication!"
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Markus Head

September 17, 2026

5 out of 5 rating by Markus Head
"Exactly customer service.
Thanks for your assistance Onxy."
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Terika Leiloni

September 16, 2026

5 out of 5 rating by Terika Leiloni
"Cassandra from State Farm help me with everything I need an answers for today. She was very patient helpful and knowledgeable. Top-tier customer service"
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CARMELO NICASTRO

September 16, 2026

5 out of 5 rating by CARMELO NICASTRO
"Excellent customer service and quick response. One of the reasons I have remained with them for over 38 years"
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Christopher Brooks

September 15, 2026

5 out of 5 rating by Christopher Brooks
"Cassie was excellent, extremely helpful. She gave me all of my dividend information, very knowledgeable."
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Michael Lightell

September 11, 2026

5 out of 5 rating by Michael Lightell
"Cass was very helpful and answered all of my questions. I am very thankful for her assistance."
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Joan Gomes

September 10, 2026

5 out of 5 rating by Joan Gomes
"She gave excellent customer service."
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Fisher Ros

September 8, 2026

5 out of 5 rating by Fisher Ros
"Mrs. Onyx was incredible and so helpful."
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larry queen

August 31, 2026

5 out of 5 rating by larry queen
"Just talked with Cass about paying my policy payment. She was so nice and helpful! She got me all taken care of in a timely manner and gave me some great information!"
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Oree Poteat

August 28, 2026

5 out of 5 rating by Oree Poteat
"Cass was amazing and super sweet also she made such a smooth and simple process."
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Nicole Todd

August 27, 2026

5 out of 5 rating by Nicole Todd
"I just worked with Cassandra to get a renters insurance policy. She was amazing and after calling 3 other companies, she made the process pain free! Thank you Cassandra!"
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Leanne Wilbur

August 22, 2026

5 out of 5 rating by Leanne Wilbur
"I have been provided amazing service from Ony, Irene and other office staff. Thank you so much you are all amazing."
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Jacqueline Anderson

August 20, 2026

5 out of 5 rating by Jacqueline Anderson
"Very helpful and explained everything."
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Mechele Harmon

August 18, 2026

5 out of 5 rating by Mechele Harmon
"Very helpful, walked me through everything, would definitely refer Onyx for any insurance needs."
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Bianca Carter

August 12, 2026

5 out of 5 rating by Bianca Carter
"Irene is an outstanding Agent. Been with her for a long time. The staff is awesome. Cassandra really help me out and find things on my profile that needed to be updated. Now that's what you called caring and looking out for the clients. I would highly recommend State Farm."
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Eugenia Nettles

August 11, 2026

5 out of 5 rating by Eugenia Nettles
"Onyx was truly amazing with helping me switch my car and home insurance. She took her time and worked with me endlessly!!"
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Lorenzo Thompson Jr.

August 6, 2026

5 out of 5 rating by Lorenzo Thompson Jr.
"Smooth process! Call and ask for Onyx!"
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Cynthia Sugars

July 31, 2026

5 out of 5 rating by Cynthia Sugars
"Very friendly good on quotes just the BEST"
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Gina Marzella

July 20, 2026

5 out of 5 rating by Gina Marzella
"Cass provided the highest quality customer service when signing me up for my auto policy today. She answered all my questions which me know what my coverage was going to be and even added the necessary roadside so I’m really ready to hit the road and feel safe. Thank you so much 😊!"
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n K

July 6, 2026

5 out of 5 rating by n K
"Oynx is awesome! Thank you for all your hard work."
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Jada Paulk

July 2, 2026

5 out of 5 rating by Jada Paulk
"Jake from State Farm, I mean Gerald from State Farm was super helpful!! Thank you for your help and time during this new process for me!"