State Farm® Insurance Agent Irene Sisson

"What a lovely review, Celestine. Thank you! We treat everyone like we would expect to be treated. Honestly, fairly and promptly. "

"How wonderful! I am so happy you had an excellent experience with Gerald. He is AWESOME! Thank you for the amazing review, Chiquita!"

"We think Gerald is great too! HIs positive attitude lights up the office. Thank you for the 5 star review. It is appreciated."

"We think Gerald is terrific too! So glad you got a chance to review your insurance with him. That is so important. We appreciate the 5 stars!"

"That is awesome. Thank you for the 5 stars, Eric! We are excited to have you and your family as customers. "

"I am so glad to hear this Brian. We treasure our customers and try very hard to help them navigate and understand their auto, home and even life insurance. It can be a bit complicated, but we try to make it easy! Thank you for the terrific review!"

"Cass is great! We love working with her every day. I am so glad she was able to answer all your questions. Thank you for the 5 stars! Irene"

"26 years! It went by sooo fast. I am so grateful for your confidence in me and my team, Lucille. Cass is delightful. Thank you for your support. I appreciate you. Irene"

"Thank you, Larry! We appreciate you. It is always good to see you."

"We think Cass is wonderful too! I am so glad you had a positive experience. Thank you for the terrific review. "

"We love helping people with their auto and home insurance questions, Kumar. Thank you for your kind review. Cass works hard to find the answers you need. "

"I am delighted to hear that Onyx was so helpul! Thank you very much for the 5 STARS! "

"Thank you Leslie! We appreciate the opportunity to protect you with your insurance needs. "

"Thank you Heather! We think you are terrific too! "

"Thank you so much for the 5 Stars. I am so happy my team was so awesome to work with and we were able to make your budget better. That is always a win! I am grateful for your business. Irene"

"Krista, this is awesome! I am delighted that Onyx was so helpful and you gave her a shout-out too. We strive very hard to make the processes easier for our customers. Thank you for your loyalty. It means so much. Irene"

"Thank you the kind words for the 4 Stars Marjorie! We appreciate you. Irene"

"Louise, it has been a absolute pleasure insuring you and your family over the years. "The Best Sate Farm insurance agent ever!" is a terrific compliment. WOW. You warmed my heart. I really do try every day to embody that sentiment. Thank you. Thank you. "

"Dear Harlon, I take these kinds of remarks to heart and very personally. I do appreciate your feedback and while we all want positive reviews there are times that things do go awry. I stayed late last evening and pulled all the digital phone call logs for the office and compared them to the notes I made in your account. I wanted to see for myself what might have gone wrong. I did indeed return your call and left you a voicemail. I am truly sorry if you missed it. I do recognize that we all get busy and I am sorry if you felt you had been ignored. That’s never a great feeling. That being said, I am bit surprised that you would lash out with what feels like libelous accusations 3 months later. Why wouldn’t you have called again or simply stopped by as you often have before if you felt that something had been missed? This would seem to be reasonable after receiving such positive experiences for so many years. Miscommunications do happen. Were we not worthy of second chance? I have met you on several occasions and have often greeted you at the door. As you are aware, I have my business office situated in the front of my office. I have always chosen this location because it has been important to me to be visible to my customers. Being a young entrepreneur such as yourself with a newly formed small business in construction, I am sure you have big hopes and dreams to grow your own business. It seems disingenuous and perhaps a bit short sighted to attack my small business in the same community for one misperceived missed call. Since you self-admittedly state that you have not engaged with me or my team, I am baffled as to how you have had the actual opportunity to even experience that this office has gone supposedly downhill or to have any knowledge of who works here. What is the motivation for these defamatory remarks, Harlon? Even so, I have known your family for many years and I do welcome dialogue with you. Micki, Chris, Cass and I are always here to help you, but please call me personally at 757-874-5400. I am also available to make these arrangements by email or text and I am happy to arrange to speak with you after hours since I am sure you are super busy this summer taking care of your own customers. I am truly sorry you were upset. I look forward to listening to your frustrations soon and hopefully we can get a fresh start. Irene "

"Thank you for your lovely review. I appreciate you taking the time and the 5 star review!"

"Thank you, Char'Ves! I am glad you have had a amazing experience. "

"Thank you for your kind words. We try really hard to listen to everyone and respond in a helpful way. I appreciate you. Best, Irene "

"Thanks for the 5 STAR Review, Michelle! We always love seeing you! "

"Thank you for your review, Cherry! I am glad your experience with us has been great. All the best, Irene"

"Micki is awesome! Thank you for your kind note, Bri."